Returns & Exchanges
We want you to love your jewelry as much as you love living in it, so we offer a seamless 30-day return policy for all unworn pieces. If your selection doesn't feel like a perfect fit for your daily adventures, we are here to help with a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the jewelry in its original pouch and box to ensure it stays protected during transit, just as it was when it arrived.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our studio receives your return, we will inspect the item and process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing